Privacy Policy

Last updated: January 2026

At Naturally Good Products ("we," "us," or "our"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.naturallygoodproducts.com.au.

Information We Collect

Information You Provide

We may collect personal information that you voluntarily provide when you:

  • Contact us through our contact form
  • Subscribe to our newsletter (if applicable)
  • Participate in surveys or promotions
  • Leave comments or feedback

This information may include your name, email address, and any other information you choose to provide.

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and usage, including:

  • IP address and location data
  • Browser type and version
  • Operating system
  • Pages visited and time spent on pages
  • Referring website addresses
  • Device identifiers

How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our website
  • Respond to your enquiries and provide customer support
  • Send you updates and marketing communications (with your consent)
  • Analyse website usage and trends to enhance user experience
  • Protect against fraudulent or illegal activity
  • Comply with legal obligations

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities. Cookies are small data files stored on your device that help us improve your experience on our website. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

Third-Party Services

Amazon Associates Programme

Naturally Good Products is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com.au. When you click on Amazon product links on our website, Amazon may collect information about your visit and purchases in accordance with their privacy policy.

Analytics Services

We may use third-party analytics services (such as Google Analytics) to help analyse how users use our website. These services use cookies and other tracking technologies to collect information about your use of the website. This information is used to compile reports and help us improve the website.

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

  • With service providers who assist us in operating our website
  • To comply with legal obligations or respond to lawful requests
  • To protect our rights, privacy, safety, or property
  • In connection with a business transfer, merger, or acquisition

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights

Under Australian Privacy Principles, you have the right to:

  • Access your personal information we hold
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Opt out of marketing communications
  • Lodge a complaint with the Office of the Australian Information Commissioner

Children's Privacy

Our website is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you believe we have collected information from a child under 16, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us through our Contact page or email us at privacy@naturallygoodproducts.com.au.